Have a Jack Frost Winterfest-related question and can’t locate the answer on our website? Reach out to our knowledgeable staff!
For general Festival inquiries:
Please send us an email at [email protected]
Or reach us via Facebook
For questions pertaining to Official Hotel Packages:
Contact the hotel directly.
A list of Official Hotel Partners can be found on the Hotel Packages page.
For all ticketing inquiries:
438-387-8439 (Monday through Friday, 10AM – 6PM AST) *
By email at [email protected]
* Holidays schedule : Office closed on Dec 24th-25th-26th and on Jan 1st-2nd
* Back to the regular schedule on Jan 6th