Tickets
Jack’s Early Bird Tickets | Best Value (November 18, 2024 - December 31, 2024)
Early Bird Pricing Offers the Best Value just in time for Christmas.
Jack’s Advance Tickets (January 1, 2025 - February 9, 2025)
Advance pricing will be in effect from January 1 - February 9, 2025, representing up to 18% off on-site pricing.
Jack’s On-site Tickets (February 10, 2025 - February 17, 2025)
Onsite pricing will be effective from February 10 - February 17, 2025.
For information on corporate rates available, contact Jess Dickie jess@versatilegroup.ca
Ticket Locations
Tickets are available at the following locations:
-
Online at jackfrostfestival.com
-
VIP Hotel Packages at various participating hotels
-
Christmas Sales will take place In-person at Kent Street Market located in the Shops of Confederation Court Mall, during opening hours, between December 1, 2024, to December 31, 2024.
VIP Tickets
VIP Tickets are included in Jack Frost Winterfest VIP Hotel Packages and Jack Frost Winterfest Corporate Packages ONLY. VIP Tickets offer weekend admission and early access to Jack Frost Winterfest ticketed venues from 9:00 am to 10:30 am daily. VIP Hotel packages are the best way to experience the Jack Frost Winterfest. For more information on VIP Hotel Packages and offerings visit www.jackfrostfestival.com/
Jack Frost Ski Tags
A Jack Frost Winterfest Ski Tag is required for admission to the two ticketed venues: Frosty Funland and Snowtopia.
If you have an online order you will be able to pick up your Jack Frost Winterfest Ski Tag at Frosty Funland and Snowtopia during the festival hours of operation.
Festival Policies
All Sales Are Final: Jack Frost Winterfest has a no-refund policy for all ticket purchases. Once a purchase is made, it is considered final, and we do not offer refunds, exchanges, or credits for any reason other than festival cancellations.
Attraction Closures: Some attractions at Jack Frost Winterfest may be temporarily closed in inclement weather until conditions permit safe operation. While we make every effort to keep all attractions operational, guest safety remains our top priority. If an attraction is temporarily closed due to weather, we encourage you to enjoy other indoor activities such as live shows, meals, shopping, and entertainment until the weather conditions improve and the attraction can be safely reopened.
Cancellation Notifications: Any information about schedule changes will be communicated through our social media channels and text messages. It is essential to check for updates and announcements daily before your visit to stay informed about any potential changes that may impact your visit.
Festival Photography Policy: By purchasing a ticket and attending Jack Frost Winterfest, you acknowledge that professional photographers, videographers, and staff may be present throughout the festival capturing content for promotional purposes. By entering the festival grounds, you grant permission to the festival organizers to photograph, film, or record you, your likeness, and your voice during the event. These images and recordings may be used without additional consent or compensation.
